Human Resources (HR) Generalist

Reports To: Head of Operations/CEO

About Us

We are a Non-Bank Micro Finance Company in Zambia, seeking an experienced and

dynamic HR Generalist to join our team.

Job Summary

The HR Generalist will run day-to-day human resource functions across the entire employee

lifecycle. The ideal candidate ensures full corporate compliance with Zambian labor statutes,

coordinates recruitment, processes local benefits, and fosters a productive work

environment.

Key Responsibilities

● Legal Compliance: Align all company employment policies, disciplinary actions, and

terminations in line with the Zambian Employment Code Act, 2019.

● Statutory & Payroll Support: Coordinate employee records with the finance team to

guarantee timely compliance with NAPSA, NHIMA, PAYE, and Workers'

Compensation (WCFCB).

● Recruitment & Hiring: Manage end-to-end local hiring, draft employment contracts,

and run complete onboarding programs.

● Employee Relations: Manage employee grievances, chair internal disciplinary

committees, and document local labor dispute hearings.

● Leave & Welfare: Track statutory leave balances including annual, sick, maternity,

paternity, and mandatory compasionate leave.

● Workplace Policies: Implement workplace codes of conduct covering health, safety,

wellness, and anti-harassment standards.

Requirements & Qualifications

● Professional Registration: Must be a paid-up member of ZIHRM with a current,

valid practicing license.

● Education: Degree or Diploma in Human Resource Management, Industrial

Relations, or Business Administration.

● Experience: 1-2 years of progressive HR experience within Zambia.

● Sector Advantage: Prior HR experience working within the Mining industry or the

Non-Banking Financial Services (NBFI) sector is an added advantage.

● Legal Knowledge: Strong working knowledge of the Employment Code Act of

2019 and the Industrial and Labour Relations Act.

● Tech Skills: Proficiency with MS Excel and local HRIS or payroll systems.