Human Resource Officer

Position Overview

The Human Resource Officer will manage daily HR operations, staff welfare, and local labor law compliance. This role acts as a primary bridge between management and employees to build a collaborative, mission-driven workspace. The position ensures all employment practices strictly mirror both organizational values and statutory legal regulations.

Key Responsibilities

Talent Acquisition & Onboarding

• Draft clear job descriptions alongside hiring managers.
• Manage open vacancy postings across relevant NGO networks.
• Screen incoming job applications to create technical shortlists.
• Coordinate interview panels and administer candidate skills assessments.
• Conduct extensive background checks and verify professional references.
• Lead employee induction programs to integrate new field hires.

Employee Relations & Safeguarding

• Act as a trusted contact for resolving internal workplace disputes.
• Enforce organizational safeguarding rules regarding protection from exploitation and abuse.
• Promote cultural diversity awareness across multi-cultural field teams.
• Maintain anonymous grievance channels to safely escalate staff complaints.
• Coordinate regular team-building exercises to sustain high staff morale.

Performance Management & Development

• Track annual appraisal timelines and follow up on delayed reviews.
• Conduct training gap analyses to spot critical skills shortages.
• Coordinate continuous professional training for local and national staff.
• Evaluate learning program outcomes to gauge training return on investment.

Compensation, Benefits & Administration

• Review monthly project timesheets for accurate payroll calculation.
• Administer employee benefits programs including medical schemes and group insurance.
• Monitor individual leave balances to prevent excess rollover days.
• Maintain organized digital personnel files within the internal HR database.
• Manage visa and work permits for incoming expatriate personnel.
• Oversee formal exit interviews and complete mandatory off-boarding clearance.

Compliance & Donor Reporting

• Align all operational policies with prevailing national labor laws.
• Prepare monthly HR metric metrics for senior management review.
• Compile detailed human resource reports required by institutional donors.
• Provide verified employment data during external financial project audits.

Required Qualifications & Experience

Education & Licensure

• Bachelor’s Degree in Human Resource Management, Business Administration, or Industrial Relations.
• Active professional membership with your national HR regulating body.

Experience

• Minimum 3–5 years of progressive HR experience.
• At least 2 years working directly within an NGO or humanitarian framework.
• Proven field experience managing teams across decentralized provincial offices.

Technical & Soft Skills

• Deep structural knowledge of national labor legislation and employment acts.
• Hands-on proficiency with HRIS software and integrated payroll systems.
• Advanced data skills using Microsoft Excel for workforce analytics.
• Absolute professional discretion when interacting with highly sensitive records.
• Excellent written communication for writing policy manuals and donor briefs.