BACK-OF-HOUSE KITCHEN STAFF

Grillers | Fryers | Line Cooks | Food Preppers

Location: EastPark Mall, Lusaka

Employment Type: Full-Time

Industry: Quick Service Restaurant / Fast Food

We are looking for energetic, disciplined and team-oriented kitchen staff to join our growing quick-service restaurant.

We are particularly interested in candidates with experience working in busy, structured restaurant environments such as KFC, Hungry Lion, Nando’s or similar franchise/quick-service restaurants, where following recipes, food safety procedures, portion controls and Standard Operating Procedures (SOPs) is essential.

AVAILABLE ROLES

• Grillers / Grill Cooks
• Fryers / Fry Station Operators
• Line Cooks / Kitchen Assistants
• Food Preparation Staff

Team members may be trained across several kitchen stations depending on their ability and experience.

KEY RESPONSIBILITIES

Successful candidates will be expected to:

• Follow company recipes, SOPs and food preparation procedures accurately.
• Prepare food consistently according to specified portion sizes, cooking times and presentation standards.
• Operate grills, flat-top griddles, fryers and other commercial kitchen equipment safely.
• Prepare chicken, meat, vegetables, sauces and other ingredients for service.
• Bread and fry chicken products according to company procedures.
• Maintain excellent food hygiene and food safety standards.
• Follow stock rotation, labelling, storage and temperature-control procedures.
• Maintain a clean and organised workstation throughout the shift.
• Complete opening, restocking and closing duties.
• Work quickly and accurately during busy periods.
• Read and coordinate customer orders and kitchen tickets.
• Communicate effectively with other kitchen stations to ensure complete orders are prepared and dispatched together.
• Assist other team members when their station becomes busy.
• Minimise food wastage and follow portion-control standards.
• Report stock shortages, equipment problems or food-quality issues to management.
• Follow all workplace health, safety and hygiene requirements.
• Carry out reasonable kitchen duties assigned by supervisors or management.

MINIMUM REQUIREMENTS

Applicants should:

• Have completed education up to Grade 12.
• Be able to speak, read and understand English fluently.
• Hold a qualification, certificate or recognised training in Food Handling, Food Production, Catering, Hospitality or a related field.
• Have experience working in a commercial kitchen, restaurant or fast-food environment.
• Be comfortable following strict recipes, procedures and SOPs.
• Be able to work in a fast-paced environment while maintaining quality and accuracy.
• Be physically capable of working on their feet for extended periods.
• Be willing to work evenings, weekends, public holidays and late closing shifts.
• Be reliable, punctual and disciplined.
• Be able to work effectively as part of a team.
• Be able to coordinate multiple customer orders during busy service periods.
• Ideally live near EastPark Mall or within a reasonable travelling distance and have reliable means of getting to work.

PREFERRED EXPERIENCE

Preference may be given to applicants who have previously worked at structured quick-service or franchise restaurants such as:

KFC | Hungry Lion | Nando’s | Debonairs | Steers | Pizza Hut | Similar QSR/Restaurant Brands

Experience in any of the following areas will be an advantage:

• Commercial grilling
• Flat-top/griddle cooking
• Deep frying
• Chicken breading
• Chicken preparation
• Meat preparation
• Burger assembly / make-line operations
• Kitchen order coordination
• Stock preparation
• Food safety and hygiene

THE IDEAL CANDIDATE

We are looking for people who are:

• Team orientated
• Hard-working
• Fast learners
• Honest and trustworthy
• Calm under pressure
• Organised
• Clean and hygiene conscious
• Able to accept instruction and correction
• Comfortable working according to systems and procedures
• Focused on consistency and quality
• Willing to learn multiple kitchen stations
• Interested in developing into senior kitchen or supervisory positions

WORKING CONDITIONS

This is a full-time position in a busy quick-service restaurant.

Candidates must be prepared to work according to a restaurant rota which may include:

• Day shifts
• Evening shifts
• Weekends
• Public holidays
• Late closing shifts

Late-night transport will be provided for employees travelling to approved nearby areas, subject to the company's transport arrangements.

REMUNERATION & BENEFITS

We offer:

• Competitive salary within the restaurant/QSR industry, based on experience and ability.
• Staff lunch/meal provided while on duty.
• Late-night staff transport for approved nearby areas.
• Applicable statutory employment benefits and contributions, including NAPSA and NHIMA.
• On-the-job training.
• Cross-training across kitchen stations.
• Opportunities for promotion and career development.
• Potential progression into positions such as Senior Cook, Station Leader, Kitchen Coordinator, Shift Supervisor and Kitchen Supervisor/Manager.

We are looking for individuals who want to build a career with a growing restaurant business, not simply people looking for temporary work.

Only serious, reliable and suitably qualified applicants should apply.