Female Lodge receptionist - Chipata Eastern province

Eligibility:

• - Must be a resident of Chipata.
• - Must be a Grade 12 school leaver who completed between 2024 and 2025.
• - Must have a functional mobile phone number and active email.

Purpose of the Position:

The Lodge Receptionist will be responsible for providing excellent customer service, managing guest check-ins and check-outs, handling reservations, and ensuring smooth front-office operations.

5. Key Responsibilities:

• - Welcome guests warmly and professionally.
• - Manage check-in and check-out procedures.
• - Handle phone calls, guest inquiries, and reservations.
• - Maintain accurate guest records and lodge registers.
• - Coordinate with housekeeping and other departments to ensure guest comfort.
• - Receive payments, issue receipts, and maintain cash records.
• - Provide information about lodge services, local attractions, and transport.
• - Ensure the reception area is clean, presentable, and organized.
• - Report any issues or emergencies to management promptly.
• - Maintain confidentiality and uphold lodge policies.

Required Qualifications and Skills:

• - Grade 12 certificate (completed 2024 –2025).
• - Must reside in Chipata.
• - Good communication and customer-service skills.
• - Basic computer or smartphone literacy (email, WhatsApp, basic typing).
• - Ability to speak English and at least one local language.
• - Polite, neat, and well-presented.
• - Honest, punctual, and reliable

Working Hours:

• - Shift-based schedule, including weekends and public holidays.

Application Process:

Eligible candidates should send an email with their full name, Grade 12 completion year, residential area in Chipata, and phone number to:

📧 chifundo1984@yahoo.com