Customer Sales & engagement Agent

Cleanergy is making clean cooking gas more accessible across Lusaka. We are looking for a hands‑on, entrepreneurial agent to own a territory. You will generate high‑quality leads through door‑to‑door surveys, community engagement, and mall activations; convert those leads into paying customers; and personally deliver gas cylinders to homes and businesses. You will also support a network of local outlets that sell our gas. Your earnings grow with the sales you make and the customers and outlets you bring on board.

Commission‑based with a small stipend for talk time and transport

Key Responsibilities

• Conduct door‑to‑door and community surveys using digital tools (KoboCollect, Google Forms) to capture household locations, contact details, and cooking fuel preferences.
• Map the customer catchment area by gathering accurate location and household data.
• Actively promote PimisaGas LPG, stoves, and cooking oil to potential customers.
• Convert leads into paying customers through follow‑up calls, home visits, and product demonstrations.
• Deliver gas cylinders to homes, shops, boarding houses, lodges, hotels, and canteens within your territory.
• Plan delivery routes efficiently and ensure timely, safe service.
• Assist at the mall information desk in a high‑traffic area, welcome customers, answer questions, and generate leads.
• Distribute flyers, posters, and promotional materials during activations and outreach.
• Recruit, onboard, and support small retail shops, kiosks, and other local outlets to sell or use PimisaGas and gas stoves.
• Train outlet partners on product basics, pricing, and how to serve their customers.
• Ensure your network of outlets has sufficient stock and marketing materials; visit regularly to check performance and restock.
• Keep simple daily records of surveys completed, leads captured, calls made, deliveries completed, and customer feedback.
• Collect payments on delivery where required and reconcile them daily.
• Report challenges in the field and advise the sales team on customer concerns.
• Represent the PimisaGas brand professionally and build trust in the community at all times.
• Follow safety and brand communication guidelines, and ensure any devices provided are used responsibly and data is captured securely.

Who You Are

• Confident approaching and speaking to members of the public, from market traders to small business owners to professionals.
• Experience in sales, distribution, or field marketing (FMCG, airtime, mobile money, hospitality supply, or similar).
• Well‑connected in one of the target areas (Bauleni, Mtendere) with existing relationships with small business owners and community members.
• Comfortable using smartphones or tablets for surveys, data entry, and lead capture.
• Familiar with Lusaka’s roads and neighbourhoods; you can navigate compounds efficiently.
• Reliable, punctual, and able to work outdoors for extended periods.
• Responsible with cash and basic record‑keeping.
• A valid AB driver’s licence (for tuk‑tuk or motorcycle) is a strong advantage.
• Self‑driven, target‑oriented, and able to manage your own time effectively.
• Customer‑centric attitude with the ability to explain products clearly.
• Fluent in English and Nyanja or Bemba.

What We Offer

• High earning potential tied to your personal sales, deliveries, and the performance of your network.
• A small stipend to help with talk time and transport costs.
• Use of a delivery vehicle (tuk‑tuk) during working hours (if applicable).
• Marketing materials and product training for you and your outlet partners.
• Support from Cleanergy’s sales team.
• Opportunity to grow into a larger territory management role.

To apply kindly follow the link below:

https://forms.gle/WqbnvgvcbfaMCtRy5