CALL CENTER OPERATOR

Company: Wayfina Enterprises Ltd

Fertilizer supply and Agro-Fintech Industry

Location: Kabulonga, Lusaka

Starting: IMMEDIATELY

Minimum qualifications:

Professional and high attention to details

+1 years of call center experience or customer service

Able to use a computer

OVER 20 years of age, must be mature and responsible.

Able to communicate clearly and speak well in English

DUTIES:

1. Making outgoing calls to customers to promote the company and its services

2. Giving professional customer service and product information

3. Build relationships with clients

4. Making calls to customer reminding about payments

5. Carrying out tasks as set by management

TO APPLY…TO APPLY:

Send an email and in the email write about your skills, experience and examples of your experience.

DO NOT SEND PDFs with CV 

Emails with PDFs will be deleted without being opened. 

This is a first test of attention skills and competency to follow instructions.

Write the email in this format:

1. Your name and contact details

2. What call center or customer service positions you have held and at which companies

3. Give brief description of any situations where you had a challenge with a client and how you overcame those problems.

Only candidates who meet the above criteria will be contacted for an interview.